{"id":39,"date":"2026-03-09T04:31:15","date_gmt":"2026-03-09T04:31:15","guid":{"rendered":"https:\/\/chancellery.utm.my\/qdt\/?page_id=39"},"modified":"2026-03-18T04:25:07","modified_gmt":"2026-03-18T04:25:07","slug":"pusat-infrastruktur-digital","status":"publish","type":"page","link":"https:\/\/chancellery.utm.my\/qdt\/pusat-infrastruktur-digital\/","title":{"rendered":"Pusat Infrastruktur Digital"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;About&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#efefef&#8221; custom_padding=&#8221;36px||32px|||&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-13px|auto||auto||&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; 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header_6_text_color=&#8221;#7f1c2f&#8221; header_6_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;15px&#8221; text_font_size_phone=&#8221;14px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; header_font_size_tablet=&#8221;40px&#8221; header_font_size_phone=&#8221;24px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;28px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;22px&#8221; header_3_font_size_phone=&#8221;17px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;18px&#8221; header_4_font_size_phone=&#8221;15px&#8221; header_4_font_size_last_edited=&#8221;on|tablet&#8221; header_5_font_size_tablet=&#8221;15px&#8221; header_5_font_size_phone=&#8221;14px&#8221; header_5_font_size_last_edited=&#8221;on|desktop&#8221; header_6_font_size_tablet=&#8221;13px&#8221; header_6_font_size_phone=&#8221;13px&#8221; header_6_font_size_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Pusat Kualiti &amp; Transformasi Perkhidmatan menyelaras sistem pengurusan kualiti, piawaian ISO serta inisiatif transformasi perkhidmatan bagi memperkukuh kualiti dan kecekapan penyampaian perkhidmatan universiti.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.25.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/chancellery.utm.my\/qdt\/wp-content\/uploads\/sites\/52\/2026\/03\/infra.png&#8221; title_text=&#8221;infra&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;5px|||||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|auto|-30px|auto||&#8221; custom_padding=&#8221;34px||34px||true|&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_3_font=&#8221;Outfit||||||||&#8221; header_3_text_color=&#8221;#891328&#8243; header_3_font_size=&#8221;35px&#8221; custom_margin=&#8221;10px|||52px|false|false&#8221; custom_padding=&#8221;||30px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3 style=\"text-align: center\">Infrastruktur\u00a0 &amp; Perkhidmatan Digital<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;2_5,3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;76%&#8221; custom_margin=&#8221;1%|auto||auto|false|false&#8221; custom_padding=&#8221;11px|||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_slider _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Outfit||||||||&#8221; header_font_size=&#8221;23px&#8221; background_color=&#8221;#93303e&#8221; button_rel=&#8221;off|off|off|off|off&#8221; custom_padding=&#8221;46px||93px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_slide heading=&#8221;Announcement &amp; Updates&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<div>\n<div><b><\/b><\/div>\n<div><b><\/b><\/div>\n<div><b><br \/>TERMINATION OF UTM CISCO WEBEX PAID SUBSCRIPTION SERVICE <\/b><\/div>\n<\/div>\n<p><span style=\"font-size: 14px\"><br \/>Please be informed that the existing UTM Cisco Webex paid subscription contract will expire on 5 April 2026.<\/span><\/p>\n<p><span>All UTM Cisco Webex user accounts will revert to the Cisco Webex free basic plan after the date.\u00a0<\/span><\/p>\n<p><span>Users who have meeting recordings stored in the Webex cloud are therefore advised to download and save any required recordings before 5 April 2026.<\/span><\/p>\n<p><span><\/span><\/p>\n<p>[\/et_pb_slide][et_pb_slide heading=&#8221; Customer Support :  SISPAA UTM&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Bermula pada 4 Mac 2025, semua aduan\/permohonan\/pertanyaan\/\u00a0 cadangan\/penghargaan berkaitan perkhidmatan ICT perlu dibuat di UTM Customer Support Portal: Sistem Pengurusan Aduan Awam (SISPAA) Universiti Teknologi Malaysia &#8211; https:\/\/support.utm.my dan bukan lagi menggunakan platform emel <a href=\"mailto:digitalcare@utm.my\">digitalcare@utm.my<\/a>.<\/p>\n<p><span>Sila pilih Kategori\u00a0<\/span><b>&#8220;Perkhidmatan ICT&#8221;<\/b><span>\u00a0dan\u00a0<\/span><b>sistem atau infrastruktur UTM yang berkaitan semasa melengkapkan borang maklumat aduan\/maklum balas.<\/b><\/p>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/chancellery.utm.my\/qdt\/wp-content\/uploads\/sites\/52\/2026\/03\/infra-web.png&#8221; title_text=&#8221;infra web&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;100%&#8221; height=&#8221;100%&#8221; max_height=&#8221;100%&#8221; custom_padding=&#8221;16px|||||&#8221; animation_style=&#8221;slide&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;_initial&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_line_height=&#8221;1.8em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||15px|||&#8221; custom_padding=&#8221;|||67px||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<ul>\n<li style=\"text-align: left\">Penyelenggaraan Rangkaian<\/li>\n<li style=\"text-align: left\">Pusat Data<\/li>\n<li style=\"text-align: left\">Keselamatan Siber<\/li>\n<li style=\"text-align: left\">Aduan ICT (Digital Care)<\/li>\n<li style=\"text-align: left\">Data Digital<\/li>\n<li style=\"text-align: left\">Sokongan Acara Digital<\/li>\n<li style=\"text-align: left\">Perisian &amp; Langganan<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Footer&#8221; _builder_version=&#8221;4.27.4&#8243; background_color=&#8221;#353535&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#353535 0%|#720c1b 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; custom_margin=&#8221;|||&#8221; custom_padding=&#8221;24px|0px|24px|0px|true|false&#8221; custom_padding_tablet=&#8221;10vw||10vw||true&#8221; custom_padding_phone=&#8221;5vw||5vw||true&#8221; global_module=&#8221;117&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Pejabat Kualiti &amp; Transformasi Digital&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf3c5;||fa||900&#8243; icon_color=&#8221;#FFFFFF&#8221; image_icon_width=&#8221;64px&#8221; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Outfit||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; body_text_color=&#8221;#FFFFFF&#8221; background_layout=&#8221;dark&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Blok D07,<br \/>Lingkaran Ilmu,<br \/>Universiti Teknologi Malaysia (UTM)<\/p>\n<p>81310 Skudai,<br \/>Johor Bahru,<br \/>Malaysia<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Operating Hours&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe06b;||divi||400&#8243; icon_color=&#8221;#FFFFFF&#8221; image_icon_width=&#8221;64px&#8221; icon_alignment=&#8221;left&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Outfit||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; body_text_color=&#8221;#FFFFFF&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p class=\"et_pb_module_header\"><strong>Mon \u2013 Fri: 8:30am \u2013 4:30pm<\/strong><\/p>\n<div class=\"et_pb_blurb_description\">\n<p>Break Hours :\u00a0 1:00pm \u2013 2:00pm (Mon \u2013 Thurs)<br \/>12:15pm \u2013 2:45pm (Friday)<br \/>Sat \u2013 Sun: Closed<\/p>\n<\/div>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pusat Kualiti &amp; Transformasi Perkhidmatan menyelaras sistem pengurusan kualiti, piawaian ISO serta inisiatif transformasi perkhidmatan bagi memperkukuh kualiti dan kecekapan penyampaian perkhidmatan universiti.Infrastruktur\u00a0 &amp; Perkhidmatan Digital TERMINATION OF UTM CISCO WEBEX PAID SUBSCRIPTION SERVICE Please be informed that the existing UTM Cisco Webex paid subscription contract will expire on 5 April 2026. All UTM Cisco [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/pages\/39","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/comments?post=39"}],"version-history":[{"count":4,"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/pages\/39\/revisions"}],"predecessor-version":[{"id":196,"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/pages\/39\/revisions\/196"}],"wp:attachment":[{"href":"https:\/\/chancellery.utm.my\/qdt\/wp-json\/wp\/v2\/media?parent=39"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}