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Hub for Service Innovation and Quality

Ensure the quality of university services is continuously enhanced through SPK and transformation initiatives.

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Showcasing ongoing research projects, technological innovations to ocean preservation.

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We have recycled 75% of the waste from our clean-up initiatives, significantly reducing our environmental impact.

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Meet Our Dedicated Team

Our team at the Pejabat Kualiti & Transformasi Digital is committed to driving excellence and innovation in service quality and digital transformation. Each member plays a crucial role in ensuring our university’s services meet the highest standards.

Dr. Ahmad Zulkifli

Director

Jacquline

Assistant Director

Derrek Fond

Quality Assurance Officer

Zack

Digital Transformation Officer

Kualiti & Transformasi Perkhidmatan

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Sistem Pengurusan Kualiti

Sistem Pengurusan Kualiti (SPK) ISO 9001 UTM adalah satu kerangka kerja berstruktur yang memastikan universiti memberikan perkhidmatan pendidikan dan sokongan secara konsisten mengikut piawaian antarabangsa, keperluan perundangan, dan kepuasan pelanggan melalui penambahbaikan proses yang berterusan.

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Pejabat Kualiti & Transformasi Digital

Blok D07,
Lingkaran Ilmu,
Universiti Teknologi Malaysia (UTM)

81310 Skudai,
Johor Bahru,
Malaysia

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Pejabat Kualiti & Transformasi Digital UTM Kuala Lumpur

Universiti Teknologi Malaysia
Jalan Sultan Yahya Petra
54100 Kuala Lumpur, Malaysia

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Operating Hours

Mon – Fri: 8:30am – 4:30pm

Break Hours : 1:00pm – 2:00pm (Mon – Thurs)
12:15pm – 2:45pm (Friday)
Sat – Sun: Closed